It is very important to our clients that we maintain a confidential relationship. Take a look at some of our examples of our work in 'Technology', 'Professional Services' and 'General Business' listed below:-
HR and Employment Law Specialists
We were contacted by the MD of a specialist HR and Employment Law Consultancy who was looking for assistance in generating new business appointments with large enterprise multi-site organisations.
We initially carried out a pilot telesales campaign using our client’s data, targeting senior HR Directors and Managers in order to book introductory appointments.
Following the success of this initial appointment generation campaign, further longer term campaigns quickly followed ranging from lead generation through to seminar and event fulfilment.
Independent Training Provider offering modern apprenticeships and SVQs
Our client provides bespoke training packages to businesses as part of a national scheme designed to ensure younger members of staff gain nationally recognised qualifications.
We were tasked with calling into businesses to explain the scheme and arrange for further discussions and meetings to take place.
After an extremely successful first campaign our client has engaged with us on multiple occasions to provide ongoing lead generation services and a steady flow of opportunities.
Commercial Insurance Broker
Our client is a Commercial insurance broker who, in an incredibly competitive marketplace was looking to expand and generate new business outside of their traditional networking approach.
24 I.S. provides lead generation services in the form of meetings and setting up follow up calls with the clients own Account executives.
In addition to these services 24 I.S. is building a database of information regarding potential customer renewal dates and contact information for the client.
Build To Rent Telemarketing Services
We provide ongoing telemarketing support to our client who are specialist suppliers of Smart Fibre Infrastructure to the Build to Rent markets.
Targeting construction and utility companies, as well as specialist residential Build to Rent the change in ownership and to look for new opportunities within those current clients’ circumstances.
Within the campaign, we use several intelligent sources of information on construction projects & will incorporate a number of mini campaigns into the overall work that we carry out.
Experts in Wills and Trusts
Our client who are specialists in Wills, Trusts and Probate enlisted our services following their acquisition of a similar specialist company.
During a series of telesales campaigns throughout 2016, we contact the existing customers of the acquired business in order to explain the change in ownership and to look for new opportunities within those current clients’ circumstances.
Our customers uses our services for a certain number of days each month, and our flexible structure means they can either increase or decrease their monthly quote of days in order to their workload.
Construction Telesales Services
Our team work on a set number of days for our customer who supplies tiling services to the rail industry, including stations and underground based projects - as well as an abundance of public sector work. We use an advanced database system that will keep us updated with any forthcoming projects in order to ensure that our client bids for as many opportunities as possible.
Retirement Home and Village Community
For a charity providing care, accommodation and support services for the elderly, we provide a regular service to invite suitable members of each local community to attend various events such as open days and afternoon teas, as well as arranging one to one sales meetings.
We provide a flexible “bill as we go” model to allow our client to spread its sales efforts out over a period of time. Our service includes making "catering calls" either 24 or 48 hours prior to the event in order to confirm attendance.
Experts in 3D Photography
Our client is a UK and European pioneering technology provider in the field of 3D Photography.
Their service can be used for corporate events, show business parties, weddings and celebrations.
We identified potential prospects for our customer and over a period of time via our telesales team contacted and booked appointments for the client at various hotels, businesses and event planners.
Commercial Cleaning Company
Our client contacted 24 I.S. looking for sales assistance in generating new business leads and appointments for their commercial cleaning services.
We worked with our client to obtain the criteria in order build target data lists in specific vertical markets within the North West region.
We developed a value proposition and then implemented a series of successful Telesales campaigns to generate leads and appointments.
Provider of Shopping Loyalty Card
Working with the client immediately prior to launch, we advised them on the recruitment of both a field and an internal sales team.
Due to the tight timescales that they were working to, we worked out a fee to provide them with an interviewing service whereby we advertised their vacancies, and arranged for interviews on site at the customer’s Manchester head office.
We then carried out initial interviews, passing suitable people through to meet the CEO for final verification.
Additionally, we advised on the setting of targets, call volumes and appointment rates to hit those targets.
Leading provider of charity fund raising service and tools
Our client who is a well-known provider of an online system for collecting charitable donations for various sponsored activities, tasked us with increasing the size of their customer base with medium to large enterprises.
We worked in targeted geographical areas and identified the relevant senior contact within either HR or Marketing departments in order to pitch some new services, and to obtain sign ups over the phone.
We now work on regular spot campaigns on a timescale to suit the client so that they can spread their marketing efforts appropriately.
Provider of Electricity Demand Response services
We’ve worked with our client over a number of years to identify potential customers for their services.
We were able to obtain data on large enterprise clients that met a certain spend on their electricity bills over the year, and subsequently contacted the relevant senior Facilities or Energy management in order to book face to face meetings or call backs.
They now bring extra telemarketing campaigns of varying length to us on a frequent basis for us to provide them with an injection of sales impetus at a time to suit them.
Market leaders in Document Scanning
Our household name customer recently embarked on a campaign to contact all of the NHS Trusts within England and Wales to discuss their offerings around the government drive to digitalise patient records.
From their lists of potential contacts within each trust, we were first of all able to identify the correct contact, with a view to either setting up a conference call with our client’s specialist or in some cases face to face meetings.
Our client has booked 3 separate campaigns of 15 days each so far, and continues to return to book more programmes.
Pro-Celebrity Golf Tournament
Working with an ex-England footballer, we were tasked with building a database of suitable prospects of potential clients for an overseas golf tournament based on their existing customer profile.
Over a period of time, we used our expertise to identify key prospects both for this tournament, and for future events that will be used as a key database for marketing moving forward.
Online Food Delivery Service
Over a number of years, we have worked with a well-known online business who via their partnerships with restaurants and take-aways, provide an efficient delivery service for those food outlets that do not deliver themselves.
We work on periodic campaigns to increase the number of food outlets that are included on the site, with a targeted approach to contact relevant restaurants in various geographical areas to offer the services of our client.
CCTV, Fire Alarms and Security Specialist
Our client, a Fire & Safety Systems Specialist were referred to us by an existing client and were looking for sales assistance to generate new business within the West Midlands and South Staffordshire region.
We put together a focused call out campaign contacting Care Homes and Doctors Surgeries in order to generate appointments for their field based engineers who would then be able to put together a quotation for their services accordingly.
Graduate Recruitment Specialist
Our client came to us with limited sales resource, needing outsourced telesales assistance to develop and build their start up recruitment business.
Working as a recruitment to recruitment provider of high quality graduate personnel, it was our challenge to target recruitment agencies to pitch the proposition of outsourcing their internal graduate recruitment to our client.
We initially started with a small number of telesales days to kick start the campaign and then due to the success of this campaign we became their sole resource for lead and appointment generation as well as assessment day fulfilment.
As this was ongoing prospecting and pipeline building in a specific recruitment vertical we built in and scheduled 6-8 days per month over a 12 month period to be able to continue cold calling and warm calling.
As a prestigious event drew closer for our client at The Langham Hotel on London’s Regent Street, we were asked at short notice to call through a long list of already contacted senior delegates from the FTSE 100 to invite them to the day.
We were able to both boost delegate numbers with the senior targets, as well as register other relevant contacts and decision makers within their organisations.
Further, as part of the campaign, we also made a last minute “catering calls” and not only to obtain a full list of dietary requirements but also to act as a reminder and to aid the smooth running of the day.
Our client who is a respected and well known vendor were planning a one-day Cyber Security Event at the Tower of London.
It’s a common theme that we are contacted if delegate numbers need improving as the date of a seminar draws closer.
In order to boost attendees at the event, our client provided us with a list of senior contact names and phone numbers. At short notice, we were able to call through the list exhaustively in order to increase the number of delegates to the required attendance levels, thus ensuring that a good number of household name businesses were represented.
If the targeted contacts were unable to attend, we would ask if a relevant level colleague would be able to attend instead and register them accordingly.
Working with a company who are specialists in Human Resources and Employment Law, we were asked by our client to call through some of their target clients in order to invite them to a seminar at a local hotel.
The target attendance was 12 people, we always aim to book more than the targeted amount, as we understand dropout rates can sometimes be high and vary at such events.
We were all pleasantly surprised when 40 people attended.
The hotel was pleased to switch the room to accommodate the extra numbers and the seminar was a great success.